Customized Service Process
Products can be customized color: chrome/nickel wire drawing/nickel wire drawing/matte black/wire drawing gun gray/titanium gold/rose gold/wire drawing gold/ORB, etc
01
Customer demand
Online customer service communication needs
02
Order Details
Use custom or standard product design, size, color, packaging, confirm product lists and drawings.
03
Confirm Order
Confirm the contract or purchase order after reaching an agreement on details such as product specifications, delivery dates and payment terms.
04
production process
Make production plan to control delivery time
05
Production time
Our average production lead time is 30 days
06
Quality Control
The quality team performs OQC to ensure the quality of the finished product before allowing warehousing.
07
Preparation for shipment
Inform the customer of preparation for loading and shipping
08
After-sales service
Product delivery and after-sales service
If you want to know more product information and solutions, please contact us immediately.
We look forward to your message!
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FAQ
Q
Are you a trading company or a manufacturer?
A
We are a manufacturer located in Kaiping, south of Guangdong Province, China.
Q
Can we do OEM brand?
A
Yes, OEM is available for branding and packaging.
Q
How long is your delivery time?
A
If the goods are in stock, it usually takes 5-7 days. Otherwise 15-20 days. It depends on your quantity.
Q
Do you accept customized products?
A
Yes, we accept customized products.
Q
What is the minimum order quantity?
A
There is no MOQ for conventional products, and the MOQ for customized products depends on the situation.
Q
Can I take a sample to check the quality?
A
We are glad to provide you with samples, but the cost and freight will be borne by you.
Q
What kind of certificate do you have?
A
We have CUPC certificates and reports, and can also apply for certificates according to your needs.
Q
How do we place an order?
A
Send us an inquiry or text message and we will instruct you to place your order.
Q
Can you provide samples before placing an order?
A
Yes, we can provide samples and data sheets for your test first.
Q
Annual production capacity
A
2 million sets of various faucets, 5 million brass valve cores, 1200 tons of valves and pipe fittings.
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www.oan-cn.com
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